Case Study: Automotive Concepts

Case Study: Automotive Concepts

How Automotive Concepts Generated 1400+ Monthly Leads While Cutting Cost Per Lead by 80%

From Missed Opportunities to a Predictable Flow of High-Quality Leads

Like many restylers, Automotive Concepts was doing a lot rightโ€”but still leaving growth on the table.

They had:

  • A strong reputation in their local market
  • Great services (truck accessories, wraps, tint, etc.)
  • Solid word-of-mouth and repeat customers

But their marketing had some common challenges:

  • Leads werenโ€™t consistent โ€” some weeks were great, others slow
  • Missed opportunities after hours and weekends
  • Limited visibility outside of branded searches
  • High cost per lead earlier on (~$80+)
  • No clear system to turn traffic into steady, trackable leads

Instead of just โ€œrunning ads,โ€ we implemented a Strategy First approach:

  • Build a strong online foundation
  • Focus on the services customers are actively searching for
  • Make it easy for people to contact them
  • Capture every leadโ€”day or night

What We Changed

1. Made Google Ads Actually Work

We focused on high-intent services like:

  • Wraps
  • Remote starters
  • Towing hitches
  • Lift kits

    ย 

Result:

  • Lower cost per lead
  • More qualified calls and form submissions
2. Built Pages That Convert (Not Just Look Good)

Instead of sending people to a general website, we created simple, focused pages for each service.

Example:

  • โ€œSunroof near meโ€
  • โ€œTow hitch installationโ€
  • โ€œRemote starter near youโ€

These pages:

  • Answer exactly what the customer is searching for
  • Push them to call or submit a form
  • Remove distractions

3. Captured More Leads (Even After Hours)

We identified a big gap:
Weekend and after-hours leads were being missed

Solution:

  • Implement systems to capture contact info automatically
  • Plan for AI-assisted follow-up

Why This Matters

Most shops donโ€™t have a lead problemโ€”they have a conversion and follow-up problem.

What makes this different:

  • Calls are actually being answered
  • Leads are being capturedย 
  • A high percentage are new customer opportunities

Result: More installs, more booked jobs, and real business growthโ€”not just repeat traffic

4. Expanded Their Online Visibility

Before: Mostly showing up when people searched their name
Now: Showing up for services like:

  • โ€œTruck accessories near meโ€
  • โ€œLift kit installation.โ€
  • โ€œRemote starter installationโ€

This brought in new customers, not just repeat ones

5. Built a Full Funnel (Not Just Ads)

One of the biggest differences in this campaign was combining Google Ads and Facebook Ads into a single system.

Google captured people ready to buy
Facebook kept Automotive Concepts in front of everyone else

Facebook Ads: Staying Top of Mind

Most customers donโ€™t buy right away.

They:

  • See an ad
  • Visit the website
  • Leave
  • Come back later

So we used Facebook to:

  • Promote key services (wraps, tint, wheels, etc.)
  • Retarget website visitors
  • Stay visible to potential customers in the area

Facebook Results (30 Days)

  • 175,235 impressions
  • 21,138 clicks
  • 7,125 conversions
  • $2,085 total spend

Extremely Efficient Reach

  • Average cost per click: $0.10
  • Cost per conversion: $0.29

Automotive Concepts stayed in front of thousands of potential customers for pennies

Why This Made a Big Difference

Facebook didnโ€™t replace Google Adsโ€”it made them stronger:

  • Customers saw the brand multiple times
  • Trust increased before they ever called
  • More people came back when they were ready

Result: More total leads, not just more clicks

The Results

Lead Volume
  • Total Leads – 461 leads (Feb 23โ€“Mar 10)
  • Total Leads – 439 leads (Mar 9โ€“23)

Consistently 800+ leads every month

Google Ad Performance:
  • 900 leads at $13.70 per lead average

Top performers:

  • Wraps โ†’ 171 conversions
  • Remote starters โ†’ 76 conversions
  • Towing hitches โ†’ 57 conversions

Cost Per Lead Dropped Dramatically
  • From ~$86 โ†’ down to ~$25 โ†’ now as low as $13โ€“$16
  • More leads for less money
Website Growth
  • 5,400 active users in 28 days
  • 6,700 sessions
  • 5,200 new users

Constant flow of new potential customers

Strong Lead Mix (Monthly View)

Over a 30-day period, Automotive Concepts is generating a high volume of real customer conversationsโ€”not just clicks.

  • 846 Total Phone Calls (500 first-time callers)
  • 597 form/chat leads

    ย 

A large portion of these leads are brand new customers calling for the first time, not just repeat business.

Total Leads = 846 + 500 = 1,443 leads in one month

Every leadโ€”whether call, form, or chatโ€”is captured and tracked, ensuring no opportunity slips through the cracks.

AI Visibility: Showing Up in ChatGPT

As more customers turn to AI tools like ChatGPT to find local businesses, visibility isnโ€™t just about Google anymore.

We helped Automotive Concepts expand beyond traditional search and start appearing in AI-generated recommendationsโ€”where customers are increasingly making decisions.

What We Found

In a sample of local-intent ChatGPT prompts:

  • Automotive Concepts appeared in 8 out of 10 responses
  • Achieved an 80% visibility score
  • Ranked #1 among 66 competing businesses
  • Most commonly associated with high-intent terms like โ€œwrapsโ€

This means when someone asks ChatGPT things like:

  • โ€œWhere can I get a vehicle wrap near me?โ€
  • โ€œBest truck accessory shops in Minneapolisโ€
  • โ€œWho installs lift kits or bedliners nearby?โ€

Automotive Concepts is one of the top businesses being recommended.

Why This Matters

Search behavior is changing fast.

Customers are no longer just:

  • Googling
  • Clicking ads
  • Comparing websites

Theyโ€™re now asking AI tools for direct recommendations.

If your business isnโ€™t being mentioned, youโ€™re invisible in that channel.

By improving Automotive Conceptsโ€™ online presence, service relevance, and authority signals, we helped position them as a trusted, AI-recommended local provider.

The Impact

This isnโ€™t just visibilityโ€”itโ€™s future-proofing lead generation.

Now Automotive Concepts:

  • Shows up in Google AND AI-driven searches
  • Gets recommended as a top local option
  • Builds trust before the customer even visits the website

Result: More high-intent customers discovering them earlier in the decision process.

The Big Takeaway

This didnโ€™t happen by accident.

Itโ€™s the result of:

  • Clear service-focused content
  • Strong local relevance
  • Consistent visibility across platforms
  • A system designed to match how people actually search today

Client Feedback

Why Automotive Concepts Is Getting So Many Leads

This wasnโ€™t about โ€œdoing more marketing.โ€

It worked because:

  • We focused on what customers are already searching for
  • We made it easy to contact the business
  • We tracked what workedโ€”and improved it quickly

We captured leads before competitors could

How You Can Get More Leads Like This for Your Shop

If youโ€™re relying on:

  • Word-of-mouth
  • Inconsistent ads
  • Or a basic website

Youโ€™re likely missing out on hundreds of potential leads every month

Automotive Concepts didnโ€™t change their business. They changed how customers find and contact them.

With the right system in place, a restyler can:

  • Generate 400+ leads every 2 weeks
  • Lower cost per lead by 50โ€“80%
  • Turn their website into a lead machine
  • Grow beyond just referrals and repeat customers

Want Results Like This?

If you want:

  • More calls
  • More installs
  • More consistent work

We can build the same system for your shop.

Letโ€™s talk.

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